These Terms & Conditions apply to website design, development, hosting, maintenance and related services supplied by Has Leads Ltd.
1. About us
Has Leads Ltd is a company registered in England and Wales.
Company number: 16773214
Registered office: 86-90 Paul Street, London, England, EC2A 4NE
Email: hassan@has-leads.com
2. Our services
Has Leads provides website design and related services primarily for local trade businesses.
A typical website build may include:
- a custom mobile-optimised website
- up to 5 core pages
- a quote request or enquiry form
- Gas Safe number integration where applicable
- Google Business Profile setup or integration where applicable
- basic on-page search setup, including titles, descriptions and site structure
The exact scope of each project will be agreed with the client before work begins.
Any work outside the agreed scope may be quoted separately.
3. Website build price and payment
The standard website build fee is:
£1,400
Payment is split as follows:
- £700 upfront before work begins
- £700 when the website is ready to launch
The upfront payment reserves project capacity and allows work to begin.
Except where the 30-day launch guarantee described below applies, payments made towards the website build are non-refundable once work has commenced, subject to any rights that cannot lawfully be excluded.
The final £700 must be paid before the website is launched or transferred to the client.
4. What we need from you
To complete a website, we may require information or materials including:
- business details
- service information
- contact information
- branding or logos
- photographs or other content
- domain or account access
- Gas Safe information where applicable
- feedback and approvals
The client is responsible for supplying requested information accurately and within a reasonable timeframe.
5. 30-day launch guarantee
Our guarantee is:
Your website live within 30 days — or you don't pay the build fee.
The 30-day period begins only when Has Leads has received all information, content, access details and other materials reasonably required to begin and complete the project.
If Has Leads fails to make the completed website live and capable of accepting quote requests within that 30-day period, the website build fee will be waived.
Where any part of the build fee has already been paid, that amount will be refunded if the guarantee validly applies.
The guarantee does not apply to delays caused by circumstances outside Has Leads' reasonable control.
6. Client delays
Any period of delay caused by the client will not count towards the 30-day delivery period.
This includes delays in:
- supplying content or information
- providing passwords or account access
- approving designs
- providing requested feedback
- supplying photographs, logos or other assets
- responding to reasonable project questions
For example, if the project is waiting five days for client feedback, those five days are not counted as part of the 30-day delivery period.
The project timeline resumes when the information or approval required from the client has been received.
7. Revisions
The website build includes two rounds of revisions before launch.
A revision round means a grouped set of reasonable amendments provided by the client after reviewing the website.
Additional revisions, substantial redesigns or changes to the agreed project scope may be subject to an additional fee, which will be agreed before the extra work is carried out.
Minor corrections required to fix an error made by Has Leads do not count as a revision round.
8. Client approval and launch
The client will be given an opportunity to review the website before launch.
Once the client approves the final website and any outstanding build fee has been paid, Has Leads will proceed with launch.
Where the client does not provide final approval within a reasonable period, the launch date and project timeline may be adjusted accordingly.
9. Care Plan
The optional Has Leads Care Plan costs:
£95 per month
The Care Plan includes:
- domain and hosting management
- ongoing website maintenance and updates
- security and uptime monitoring
- website support
The first month is free.
The Care Plan has a minimum term of six months from commencement, including the free first month.
After the six-month minimum term, the Care Plan continues on a rolling monthly basis.
The client may cancel after the minimum term by giving 30 days' notice.
10. Care Plan payments
After the free first month, Care Plan payments are charged at £95 per month for the remainder of the minimum term and for each subsequent month while the Care Plan remains active.
The client is responsible for ensuring payments are made when due.
If a payment becomes overdue, Has Leads may temporarily suspend non-essential maintenance or support until the account is brought up to date.
We will not deliberately take a client's website offline solely because of a genuine billing dispute without first making reasonable efforts to resolve the matter.
11. Ownership and cancellation
The client is not permanently locked into Has Leads.
Following cancellation of the Care Plan, Has Leads will transfer the client's website assets within 14 working days, at no additional transfer charge.
Where applicable, this includes:
- the client's domain
- website files and project assets that the client is entitled to receive
- control of the client's Google Business Profile
Has Leads will complete all transfer steps within its reasonable control within the 14-working-day period.
Transfers involving third-party platforms remain subject to those platforms' own processes, permissions and technical requirements.
12. Intellectual property
The client remains responsible for ensuring that any logos, photographs, text or other material supplied to Has Leads can lawfully be used.
Until the website build fee has been paid in full, Has Leads retains ownership of the website work created for the project.
Once the website build fee has been paid in full, the client receives ownership of the custom website work created specifically for them, subject to third-party software, fonts, stock assets, licences and platform components that remain governed by their respective licence terms.
13. Third-party services
Websites may rely on third-party providers or platforms for services such as:
- domains
- hosting
- forms
- Google Business Profile
- analytics
- fonts
- APIs or integrations
Has Leads is not responsible for outages, policy changes, account suspensions or failures caused solely by third-party providers outside our reasonable control.
Where possible, we will assist the client in resolving issues affecting services that we manage on their behalf.
14. Data protection
We handle any personal information you provide to us in accordance with our Privacy Policy, which forms part of these Terms.
15. Google Business Profile
Where Google Business Profile services are included, the business must meet Google's eligibility and verification requirements.
Has Leads cannot guarantee that Google will approve, verify or maintain a Business Profile because those decisions are made by Google.
The client is responsible for providing accurate business information and complying with Google's requirements.
16. Search engines and results
Where basic search-ready or on-page SEO setup is included, Has Leads will apply reasonable technical and structural practices to the website.
However, we do not guarantee specific Google rankings, traffic levels, leads, enquiries, sales or other commercial results.
Search-engine rankings are controlled by third parties and can change over time.
17. Website content and accuracy
The client is responsible for checking the accuracy of business information displayed on the website, including:
- prices
- qualifications
- accreditations
- services
- phone numbers
- addresses
- Gas Safe details
- legal or regulatory claims
Has Leads is not responsible for losses resulting from inaccurate information supplied or approved by the client.
18. Limitation of liability
Has Leads will provide its services with reasonable care and skill.
To the extent permitted by law, Has Leads will not be liable for indirect or consequential losses, including loss of profits, business opportunities or anticipated revenue, arising from the use or temporary unavailability of the website.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
19. Ending a website project early
If the client chooses to cancel a website build after work has commenced, amounts already paid are non-refundable, except where required by law or where the 30-day guarantee validly applies.
Has Leads may end a project if the client:
- repeatedly fails to provide information required to complete the work
- fails to make agreed payments
- requests unlawful, misleading or abusive content
- behaves in a threatening or abusive manner
Where reasonably possible, Has Leads will first attempt to resolve the issue with the client.
20. Changes to these Terms
We may update these Terms & Conditions from time to time.
The version applying to an individual project will normally be the version in force when that project was agreed, unless a later change is agreed between Has Leads and the client.
21. Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any dispute will be subject to the jurisdiction of the courts of England and Wales, subject to any legal rights that apply otherwise.
22. Contact us
Questions about these Terms can be sent to: